App / Mobile
777gg collects and processes your account data — including payment records from bKash, Upay and Bank Transfer — only to operate your account and keep your transaction history accurate. Access to this platform and its features depends on your local law and eligible regions.
This policy sets out what information we collect when you use your 777gg account, why we collect it, how long we keep it, and what choices you have. When you register an account, we collect the details you enter: your name, contact information and the payment method you use to fund your account — whether that is bKash, Upay or a Bank Transfer. Each time a deposit or withdrawal is processed, a transaction record is created and linked to your account. We retain those records to let you review your payment history and to meet our standard operating obligations. We also collect technical data — device type, browser session and access timestamps — to maintain account security and detect unusual activity. Cookies are used on the site to keep your session active and to remember your account preferences between visits. We do not sell your personal data to third parties. We may share data with payment processors strictly to complete a transaction you have initiated. Availability of account features and data-handling practices may vary depending on your local law and the eligible regions in which this platform operates. If you have questions about a specific data point held on your account, the support routes listed on this page are the correct starting point.
Not everything connected to your 777gg session falls under this policy. Understanding the boundary helps you know where to direct a question — to us, or to the relevant third party. The four areas below clarify what sits inside this policy and what falls outside it.
Login timestamps, device identifiers and session records generated when you access your 777gg account are fully covered by this policy. We hold this data to verify that account activity matches your registered device and location pattern.
Records of deposits and withdrawals made through bKash, Upay or Bank Transfer are covered here. We store these records in your account history. The payment processor handling the transfer operates under its own data terms, which sit outside this policy.
Game session data — rounds played, wagers placed, results returned — is recorded within your account. This falls inside this policy. Game content itself is produced by studio partners; their production-side data practices are outside our policy scope.
Links to external sites, third-party wallet apps or payment gateways you leave this platform to use are outside the scope of this policy. We cannot control how those services handle your data once you navigate away from 777gg.
You have concrete actions available to you at any time. Your account dashboard shows the transaction records tied to your bKash, Upay or Bank Transfer activity — you can review these without contacting support. If a detail in your profile is incorrect — a name spelling, a contact number — you can update it directly through the account settings page. For data you cannot edit yourself, such as historical transaction entries, raising a request through our support channel is the right route. We will confirm receipt and let you know what action is possible. If you want to understand exactly what data we hold on your account, a written request sent to our support address is the starting point; we do not require a specific form, just a clear description of what you are asking about. Availability of these actions may depend on your local law and eligible regions.
Open your account dashboard to see the full transaction history tied to your payment methods. Deposit and withdrawal entries from bKash, Upay and Bank Transfer are listed there with timestamps.
Go to account settings to update contact details or profile information. Fields you can edit are clearly marked. Changes take effect on your next session.
If you need to query a specific data point — such as a transaction record you do not recognise — contact our support team with your account reference. We will trace the record and respond through the same channel.
For a broader summary of what personal data we hold, send a written request through our support route. No special form is needed. State your account email and what you would like clarified.
If you have a question about how your data is handled, the routes below connect you to the right place. Use your registered account email when you write so we can locate your records without delay. All privacy-related queries are handled through the same channels as general account support.
Open the live chat window from any page on the site. Use this route for questions about your account data, session history or cookie settings. Have your account reference ready.
Send a written privacy query to our support email address, which is published in the contact section of the site. Include your registered email and a clear description of your request.
The help centre, accessible from your signed-in account menu, covers common privacy and data questions. Check the published articles there before submitting a request — many answers are already documented.
We take a straightforward approach to protecting the data tied to your account. Security measures are applied at the account level — your session is tied to your registered credentials and we monitor for access patterns that do not match your normal device or location. Payment data passing through bKash, Upay or Bank Transfer is handled by the respective payment processor under their own security standards; we store only the record of the completed transaction, not your wallet credentials. Cookie data is used to maintain your session and remember account preferences; you can manage cookie settings through your browser. We keep account and transaction data for as long as your account is active and for the retention period required by standard operating practice. If you close your account, data is held for the period specified in the account closure terms before deletion is scheduled.
Session access is tied to your registered credentials. Unusual access patterns — different device, unexpected location — trigger an account check step before your session continues. This applies to all account types.
Cookies keep your session active and store account preferences between visits. You can review and adjust cookie permissions through your browser settings at any time without affecting your account balance or transaction history.
Transaction records for bKash, Upay and Bank Transfer deposits and withdrawals are stored in your account history. We do not store wallet PINs or bank credentials — only the completed transaction reference and amount.
We keep your account data for as long as your account remains open, plus the standard period after closure set out in our account terms. After that window closes, personal data is scheduled for deletion from our systems.
The questions below cover what our account holders most often ask about data handling, payment records and their rights under this policy. If your question is not here, the support routes on this page are the right next step.
We collect the information you enter during registration — your name, contact details and the payment method you select. If you use bKash or Upay, we record the transaction reference. We do not store your wallet PIN or bank login credentials at any point.
Your transaction history and account profile are visible in the account dashboard. For a fuller picture of all data we hold, send a written request to our support email with your registered account email address. We will confirm what records we have and what can be shared.
Transaction records are kept for as long as your account is active. After account closure, we retain records for the standard period stated in the account terms, then schedule them for deletion. You can review existing records in your account history at any time before closure.
We share data only with payment processors — such as the services behind bKash, Upay and Bank Transfer — and only to complete a transaction you have started. We do not sell personal data. Third-party processors operate under their own privacy terms once the transfer leaves our system.
Go to account settings while signed in and update the fields that are editable, such as your contact number or email. For details you cannot change yourself — like a historical transaction entry — contact support with your account reference and a description of the correction needed.
This policy applies to your use of the 777gg platform wherever you access it. However, the availability of specific features and data rights may depend on your local law and eligible regions. If you are unsure about your eligibility, check the terms or contact support directly.